Consumer & Retail

Omnichannel commerce, customer behaviour, and digital retail delivery.

Exaze delivers across B2B and B2C commerce platforms, customer-facing digital journeys, loyalty and voucher systems, and the integrations that hold retail operations together.

Sector depth

Commerce delivery, customer behaviour, and omnichannel engineering across South Africa, India, and the United Kingdom.

Exaze brings together digital commerce implementation, B2B and B2C platform delivery, customer analytics, and the integration work that holds retail operations together. Our teams carry market-specific knowledge across three geographies — from South African loyalty programmes and local payment gateways to India's UPI-driven checkout landscape and the UK's Open Banking and Consumer Rights Act obligations.

B2B & B2C commerce

End-to-end commerce platform delivery across PrestaShop, Magento, Shopify, and WooCommerce — covering catalogue, checkout, payments, fulfilment, and account management across all operating markets.

Omnichannel delivery

Consistent customer journeys across web, mobile, in-store, and partner channels — with the integration architecture to keep inventory, pricing, and promotions in sync regardless of market or channel.

Customer retention & loyalty

Voucher engine delivery, loyalty programme systems, customer behaviour analytics, and personalisation capabilities that drive retention and repeat purchase — tuned to local buying behaviour and market norms.

What we deliver

Commerce, data, and engineering capability across the retail and consumer value chain.

Commerce Platform Delivery

Implementation, upgrade, and customisation of ecommerce platforms — with complex integrations to ERP, WMS, PIM, and payment gateway systems.

Customer Analytics

Behavioural analytics, purchase pattern analysis, segmentation, and personalisation implementations that convert data into measurable revenue impact.

Voucher & Loyalty Systems

Design and build of voucher engines, gift card platforms, and loyalty programme backends — with the promotion logic, redemption workflows, and reporting required for large-scale retail programmes.

Performance & Load Testing

Peak traffic readiness, load testing, and performance engineering for retail platforms — ensuring checkout flows, promotion launches, and sale events hold under demand spikes.

Managed Platform Support

SLA-based support, incident management, and ongoing enhancement delivery for live commerce platforms — keeping trading operations stable and change cycles running.

Integration Architecture

API design, middleware, and integration delivery connecting commerce platforms to supplier, logistics, payments, and fulfilment systems across complex retail ecosystems.

Multi-market expertise

75+ collective years of ecommerce delivery experience across South Africa, India, and the United Kingdom.

PrestaShop Magento Shopify WooCommerce PayGate Ozow UPI Razorpay Stripe Open Banking B2B B2C B2B2C

South Africa

Deep familiarity with local payment gateways (PayGate, Ozow, Peach Payments), EFT and InstantEFT flows, POPIA-aligned data handling, ECT Act compliance, and the consumer protection obligations built into the South African retail landscape.

India

Commerce delivery tuned to India's UPI-first payments ecosystem, Razorpay and Paytm integrations, DPDPA data privacy obligations, and the Consumer Protection Act (2019) requirements for online retail and marketplace platforms.

United Kingdom

UK-market delivery aligned to UK GDPR, Consumer Rights Act obligations, PSD2 Strong Customer Authentication (SCA), Open Banking integrations, and the CTSI-regulated consumer protection standards that govern ecommerce operations in Britain.

Work with us

Looking for a commerce delivery partner with genuine South African retail depth?