Terms governing the use of Exaze services and this website.

Last updated: June 2026

1. The Exaze Group

These Terms of Service ("Terms") apply to all interactions with the Exaze Group, which comprises:

• Exaze Solutions (Pty) Ltd — incorporated in South Africa (Reg No: 2020/150704/07), the primary operating entity for South African and African market services and operator of this website
• Exaze Private Limited — incorporated in India, responsible for delivery centre operations in Hyderabad, Pune, and Bhopal
• Exaze UK Private Limited — incorporated in England and Wales, responsible for sales and client engagement in the United Kingdom and Europe

References to "Exaze", "we", "our", or "us" in these Terms refer to the Exaze Group collectively, or the specific Exaze entity with which you are transacting. The contracting entity for a specific service engagement is identified in Section 4 and in the applicable service agreement.

2. This Website

2.1 Operation

This website (www.exazeit.com) is operated by Exaze Solutions (Pty) Ltd on behalf of the Exaze Group. By accessing and using this Site, you agree to these Terms.

2.2 Permitted use

You may use this Site for lawful purposes only. You must not use it to transmit unlawful, defamatory, or infringing content; to attempt to gain unauthorised access to our systems; or in any manner that disrupts the Site's operation or the experience of other users.

2.3 Accuracy

We endeavour to keep information on this Site accurate and current but do not warrant its completeness or accuracy. Content is provided for general informational purposes only and does not constitute professional, legal, technical, or financial advice.

2.4 Availability

We do not guarantee uninterrupted access to the Site and may suspend, modify, or discontinue it at any time without notice.

3. Intellectual Property

3.1 Exaze Group IP

All content on this Site — including text, images, graphics, the Exaze logo, brand marks, design, and software — is the property of the Exaze Group or its licensors and is protected under applicable intellectual property laws in South Africa, India, the United Kingdom, and internationally. You may not reproduce, distribute, adapt, or create derivative works without our prior written consent.

3.2 Trade marks

The Exaze name, logo, and brand elements are trade marks of the Exaze Group. Unauthorised use in any jurisdiction is prohibited.

3.3 Client deliverables

Intellectual property in work product created during a client engagement is governed by the applicable service agreement. In the absence of a specific written agreement, work product remains the property of the relevant Exaze Group entity until full payment has been received.

4. Services and Contracting Entity

4.1 Which Exaze entity you are contracting with

The Exaze Group entity with which you contract for services depends on your location and the nature of the engagement. As a general guide:

• South Africa and African markets: Exaze Solutions (Pty) Ltd
• India: Exaze Private Limited
• United Kingdom and European markets: Exaze UK Private Limited
• Cross-border or multi-market engagements: the contracting entity is identified in the applicable statement of work or master services agreement

The specific contracting entity, scope, pricing, SLAs, payment terms, and delivery obligations are set out in a separate written service agreement. These website Terms do not constitute a service agreement and do not override any written agreement in place.

4.2 Service models

Exaze offers professional services (resource augmentation), long-term capacity models, outcome-based project delivery, and managed services. The terms applicable to each model are set out in individual client agreements.

4.3 No guarantee of outcome

Exaze commits to professional standards and best-effort delivery in accordance with agreed service parameters. No warranty is given that a specific business outcome will be achieved unless expressly documented in a signed written agreement.

5. Confidentiality

Each Exaze Group entity treats non-public information shared during a service engagement as confidential. Specific confidentiality obligations, including the scope of protected information and permitted disclosures, are governed by the applicable service agreement or a separately executed non-disclosure agreement. Obligations survive termination of the relevant engagement.

6. Limitation of Liability

To the maximum extent permitted by applicable law in each jurisdiction:

• No Exaze Group entity is liable for indirect, incidental, consequential, or punitive loss arising from use of this Site or reliance on its content
• Aggregate liability of the relevant Exaze entity in connection with a service engagement is limited to the amounts paid by the customer under the applicable agreement in the three months immediately preceding the relevant claim
• Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be excluded or limited

7. Governing Law and Jurisdiction

Governing law and jurisdiction depend on the Exaze entity involved:

• Exaze Solutions (Pty) Ltd — disputes governed by the laws of the Republic of South Africa, subject to the exclusive jurisdiction of the South Gauteng High Court or another competent South African court, without prejudice to Exaze's right to seek interim relief in any competent jurisdiction
• Exaze Private Limited — disputes governed by the laws of India, subject to the exclusive jurisdiction of the courts at the registered office of Exaze Private Limited
• Exaze UK Private Limited — disputes governed by the laws of England and Wales, subject to the exclusive jurisdiction of the courts of England and Wales

This website is operated by Exaze Solutions (Pty) Ltd. Disputes arising solely from use of the website are governed by South African law.

8. Dispute Resolution

Where a dispute arises between you and any Exaze Group entity, both parties will first attempt to resolve it in good faith through direct negotiation. If the dispute is not resolved within 30 days, either party may refer it to mediation before commencing litigation, unless urgent relief is required.

9. Privacy

The collection, use, and protection of personal information by all Exaze Group entities is governed by our Privacy Policy, which forms part of these Terms and reflects applicable law in South Africa (POPIA), India (DPDP Act 2023), and the United Kingdom (UK GDPR / DPA 2018).

10. Third-Party Links

This Site may contain links to external websites for convenience. No Exaze Group entity endorses, controls, or accepts responsibility for the content or practices of any linked site. Accessing such links is at your own risk.

11. Changes to These Terms

We may revise these Terms at any time by updating this page. The "Last updated" date above indicates the most recent revision. Continued use of the Site after any change constitutes acceptance of the revised Terms. For material changes affecting active service agreements, notice will be provided in accordance with the applicable agreement.

12. Contact

For questions about these Terms, please contact the relevant Exaze entity. General enquiries can be directed to:

Exaze Group
contact@exazeit.com
+27 010 448 0730
c/o Exaze Solutions (Pty) Ltd, 7 Mellis Avenue, Rivonia, Sandton — 2128, South Africa